Custom Push Notifications | Vibo Help Center

With Vibo’s Custom Notifications, you can send personalized messages triggered by event milestones, important deadlines, or completed tasks — making sure your clients stay engaged and informed.

What Are Custom Notifications?

Custom Notifications (CNs) are automated messages you can schedule to:

Send reminders or check-ins
Promote upsells and services
Congratulate your clients on important milestones
Alert you when key actions are completed (like a song added or add-on selected)

You can send up to 30 notifications per event.

🧠 Smart Delivery
Notifications are sent according to each event’s time zone, so you can be sure the timing is just right.

How Do Custom Notifications Work?

Notifications can be scheduled based on the Event Date, Lockout Date, or Event Created Date, and are sent according to the event’s time zone.

🕓Event Date Notifications

The Custom Notifications are sent according to the event’s start/end time. If the start or end time is not set, the CNs are sent by default at 00:00.
In general, CNs are calculated based on the event's time zone, which is defined when a user edits the event.
This rule applies to notifications using the "event date" option.

🔒Lockout Date Notifications

Sent at 15:00 in the event’s time zone. The event time zone is determined during event editing.

✍️Event Created Notifications

Sent immediately at the date and time the event is created.

Example: If an event is created at 10:00 AM on March 14, 2025, the notification sending start time will be at that exact time.

Sample Notification Timeline

Here’s a suggested timeline of engaging messages you can customize and schedule:

Timing	Notification Message
+1 Day After Event Created	Welcome to your Planning App! 📸 Step One – Upload your favorite picture together!
+14 Days After Event Created	How do you like the app? Hi {{ contact.first_name }}, are you enjoying the experience so far?
8 Months Before Event	Time to get together! Click "Schedule a Discovery Meeting" in the app.
6 Months Before Event	Did you know we do that too? Check out this section to explore more options.
4 Months Before Event	Let’s visit your Venue! Schedule a site visit from the “Meetings” section.
5 Weeks Before Event	Time for our final meeting! Click "Schedule a Final Review" to lock everything in.
20 Days Before Event	App scheduled for lockdown! Hey {{ contact.first_name }}, one week left for any last-minute edits!
1 Day Before Event	Tomorrow is the Big Day! Everything we've planned comes to life tomorrow. Let’s do this!
1 Day After Event	Hooray! You did it! Hope it was the best day ever, {{ contact.first_name }}! 🎉
+7 Days After Event	Happy 1 Week Anniversary! Watch your inbox for review links — we’d love a 5-star one!
+99 Days After Event	Happy 100 Day Anniversary! Hi {{ contact.first_name }}, we hope your first 100 days as newlyweds have been magical! 💖

💡 Tips for Using Custom Notifications

Use positive, conversational language
Tie messages to specific actions or sections in the app
Celebrate milestones — they make a big impact!
Keep your client’s name and event details personalized with tokens like {{ contact.first_name }}

“Notify Me” Notifications

When a question in your app has the “Notify Me” option turned ON, you’ll receive a real-time notification immediately after your client responds.

🔔 Perfect for staying on top of client progress without needing to check manually.

Need help setting this up?

If you have questions or want to brainstorm your notification journey, just message us in the chat — we’re here to help!