Trouble joining an event after clicking the invitation link? Donât worryâweâll help you get connected in no time! Here are some steps to troubleshoot the issue:
1. Check Your WiFi & Use Mobile Data đ¶
If youâre on WiFi with an ad blocker (or arenât sure), switch to mobile data.
Tap the invite link again using your mobile connection.
2. Turn Off Your Ad Blocker đ«
If you have an ad blocker on your phone, temporarily disable it.
Try clicking the invitation link again.
3. Use Your Default Browser đ
Non-native browsers like Firefox may cause issues. Switch to Chrome (Android) or Safari (iPhone), and try the link again.
4. Try Joining from Your Computer đ»
Open the link on a computer using Chrome or Safari.
Once you join the event on the web, it will also appear in the app when you log in with the same account.
Still Having Issues?
If these steps donât resolve the problem, feel free to reach out to our support team. Weâre here to help you every step of the way! đ