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PDF Function: FAQs and Troubleshooting

Mastering the Vibo PDF Export Function

Updated over 4 months ago

What Is the PDF Export Function?

The PDF tool is your ultimate event sidekick, letting you:

  • 📋 Organize everything: Export timelines, playlists, and important notes into one professional document.

  • 🎁 Share with clients: Give your clients a sleek, detailed event overview they’ll love.

  • 🎶 Stay prepared: Keep printed or digital PDFs handy for a seamless event experience.


Common Questions (And Solutions!) 🔧

1. Why Can’t I Download My PDF?

If you’ve tried downloading and hit a wall, here are some quick fixes:

  • Check your account status: Limited accounts may restrict downloads. Try solving this by managing your payment in the settings tab on the web. If you're still having trouble- feel free to reach out to us, and we’ll sort it out for you.

  • Enable pop-ups: Make sure your browser allows pop-ups, especially in Chrome or Safari.

  • Ask for help: Sometimes settings or presets might need tweaking - our support team is here to guide you!


2. My PDF Doesn’t Show All the Songs / Details

This can happen with long playlists or very detailed timelines. Here’s what to do:

  • Try the Playlists Layout: This layout ensures every song in your list gets included.

  • Double-check presets: Go to your PDF settings and make sure all relevant boxes are ticked.


3. Can My Clients Download Their PDFs?

Yes! If your clients want to handle their own downloads:

  • Show them how to access the PDF export function in the app.

  • Ensure they have the right permissions (hosts).


Pro Tips 🌟

  • Save yourself stress - always check your document before hitting download.

  • Use Templates: Build detailed, reusable templates to save time and ensure consistency.

  • Be Flexible: Tailor your layouts for unique events and client needs.


Still Have Questions? We’ve Got Your Back! 🤗

If you run into any issues or just want to explore more ways to maximize Vibo’s features, our support team is ready to help.

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