Most stuck exports and "try to reconnect to Spotify" errors come down to one thing: your Spotify session has expired.
Vibo's connection to Spotify runs on an access token, and when that token goes stale, exports stall or fail.
How to fix it:
Let's get it sorted. Do these in order:
In Chrome, go to your Spotify account and log out.
Log back into Spotify in Chrome.
In Vibo, go to Settings and disconnect Spotify.
With Spotify freshly logged in on Chrome, reconnect Spotify in Vibo and sign in when prompted.
Try your export again.
This clears the stale session and fixes the "reconnect" error for most DJs.
Still stuck?
If the export still won't go through after the full reset:
Double-check you're signed into the correct Spotify account when you reconnect — it's easy to have a second account logged in on the browser.
Make sure your internet connection is stable.
If you're still seeing the error, just ask to speak with the team and we'll take it from there.
Related
Setting up Spotify for the first time? See How to Connect Spotify or Apple Music in Vibo