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Why do I experience export errors from Vibo to Beatsource, and how do I troubleshoot them?

Updated over 3 months ago

Why do I experience export errors from Vibo to Beatsource, and how do I troubleshoot them?

When exporting music or playlists from Vibo to Beatsource, you might come across errors, such as messages stating "Cannot get Beatsource track." These errors usually stem from connection or authentication problems between Vibo and your linked Beatsource account.

Common Export Errors

  • "Cannot get Beatsource track."

  • Playlist export failing for Beatsource, but working fine for other platforms, such as Spotify.

These issues can occur regardless of the device being used (e.g., across multiple computers) and often point to an issue with the integration between Vibo and Beatsource.

Troubleshooting Steps

Follow these steps to resolve export errors with Beatsource:

  1. Disconnect and Reconnect Beatsource in Settings: - In Vibo, navigate to the settings tab where your linked accounts are managed. - Disconnect your Beatsource account. - Reconnect your Beatsource account by logging in again. - This action refreshes the connection and resolves potential authentication issues.

  2. Verify Functionality with Alternate Services: - Try exporting your playlists to other platforms like Spotify to confirm whether the issue is specific to Beatsource. - If exports work to other platforms, the problem likely lies with your Beatsource integration.

  3. Test from Different Devices: - If possible, attempt the export from another computer or device to rule out any system-specific issues.

Additional Considerations

  • Ensure your Vibo and Beatsource accounts are up-to-date with the latest versions.

  • Check your internet connection, as unstable connectivity might impact successful exporting.

  • If the issue persists after trying the steps above, reach out to Vibo's support team for further assistance.

By taking the steps outlined here, you can usually resolve errors encountered when exporting playlists to Beatsource. For further resources or assistance, visit Vibo’s Help Center or contact support.


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